Returns & Refunds Policy

We want you to love what you ordered — or at least not regret it. But let’s be clear: we only offer refunds or returns for items that are incorrect, damaged, or lost in delivery. If you changed your mind, ordered the wrong size, or suddenly decided you hate sarcasm… we wish you well, but we don’t do take-backs.

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What Qualifies

• Wrong item sent — oops, our bad.

• Item arrived damaged — send pics, we’ll make it right.

• Package lost in transit — we’ll investigate and resolve it.

 

If your situation doesn’t fall into one of these categories, it’s not eligible. We’re a small operation, not a department store — we stand by our products, but we don’t do buyer’s remorse.

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How to Request a Refund or Return

• Email us at shriekinglotus@gmail.com within 5 days of delivery (or expected delivery, if lost).

• Include your order number, a brief description of the issue, and photos if applicable.

• If approved, we’ll offer a replacement, refund, or store credit, depending on availability.

• You won’t be charged for return shipping if the error was ours.

 

Refunds

• Refunds are issued to your original payment method once we receive and inspect the returned item (if applicable).

• Shipping fees are non-refundable. That part’s already spent getting your stuff to you.

• Refunds may take 5–10 business days to appear, depending on your bank or payment provider.

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We Reserve the Right

• To deny refund or return requests that don’t meet the criteria above.

• To update this policy as needed, because life (and inventory) evolves.

• To maintain our standards — even when you’re having a bad day.

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Still have questions? See our FAQs or reach out. We’re here to help — just don’t expect us to bend the rules for a vibe shift.

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